Whraxellox offers refunds for unused language tutoring sessions under specific circumstances. Refunds are available for prepaid sessions that have not been scheduled or completed, subject to the terms outlined below.
To request a refund, please contact us within 14 days of your initial payment. Refund requests must be submitted in writing via email to chat@whraxellox.world. We will process eligible refunds within 10 business days of receiving your request.
Completed tutoring sessions, learning materials that have been provided, and any services that have been fully delivered are not eligible for refunds. Additionally, refunds are not available for sessions cancelled with less than 24 hours notice.
For package purchases, partial refunds may be available for unused sessions remaining in your package. The refund amount will be calculated based on the per-session rate and the number of unused sessions.
Cancellation fees may apply to refund requests made after the initial 14-day period or for packages that have been partially used. These fees help cover administrative costs and are calculated on a case-by-case basis.
For questions about refunds or to submit a refund request, please contact us at chat@whraxellox.world or visit our contact page. We are committed to resolving any concerns you may have.
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